WagerLand Casino Contacts

WagerLand runs three support channels for Australian players: live chat, email, and a phone line for account and payment queries. Open the chat icon at the bottom right of any page and an agent joins within two or three minutes on most sessions. Ring the WagerLand contact number if you'd rather talk a withdrawal delay through with someone who can pull up your account while you're on the call.

Four minutes passed before an agent traced a missing PayID deposit down to a bank processing delay and credited my balance before I'd finished my coffee. That's the kind of fix agents handle well over live chat: quick, account-specific problems that need someone looking at your transaction history rather than reading from a script.

Is there a WagerLand contact number for Australia outside standard hours? The phone team clocks off at 11pm AEST and starts again at 8am, so anyone with a withdrawal question at 2am reaches an agent through live chat or email instead of the phone line.

WagerLand's email team replies within 24 hours, though most of mine landed within three or four. Choose email if you need to attach documents, like ID verification or evidence for a wagering dispute, since live chat has no file-upload option.

WagerLand Contact Details

Phone 1800 950 628 (free from Australian landlines and mobiles)
Phone hours 8am to 11pm AEST
Email [email protected]
Live Chat On-site, 24 hours a day

Have a question the FAQ below doesn't answer?

Contact WagerLand

Frequently Asked Questions

How do I contact WagerLand?
Use live chat for anything urgent, ring the phone line during AEST business hours for account-specific queries, or email [email protected] for anything needing document attachments.
What is the WagerLand contact number?
Call 1800 950 628, free from any Australian landline or mobile, between 8am and 11pm AEST each day.
Is there a separate WagerLand casino contact number for VIP players?
VIP account holders receive a direct line and a named account manager once they reach the top loyalty tier, separate from the general support number.
Is there a WagerLand contact number for Australia available at night?
The phone line closes at 11pm AEST, so anyone chasing a query overnight relies on the 24/7 live chat instead.
Can I contact WagerLand about a self-exclusion or gambling concern?
Yes. WagerLand's support team can point you toward BetStop, the National Self-Exclusion Register, or Gambling Help Online if you want to set deposit limits or take a break from your account.
Where do I find the WagerLand contact us page?
The contact us page sits in the footer of every page on the site and lists the phone number, email address, and live chat hours in one place.